C.A.R.S.Cancer Active Recovery Support

Responsible gambling

The lottery should stay a gentle way of giving

Take time to think — play responsibly. We would far rather you stopped playing than played beyond your means, and this page explains every tool we offer to help you stay in control.

Effective from 1 July 2026 · Last updated 1 July 2026

Our commitment

The C.A.R.S. Community Lottery exists to keep In the Pink, P.A.L.S. and our community cancer hubs free for everyone who needs them. It is a form of giving with a small element of chance attached — and we want it to stay exactly that: modest, unhurried and entirely within your means. We deliberately keep the tone of the lottery calm. There are no countdowns, no urgency and no suggestion that playing is the best or only way to support our work; a straightforward donation is always available and always welcome.

If playing the lottery ever stops feeling comfortable, we would genuinely rather you paused, reduced or stopped. Nothing about our work depends on any one person playing, and no one at the charity will ever encourage you to spend more than you planned.

Age restriction — 18 or over, always

Every part of the lottery is restricted to people aged 18 or over, in line with the Gambling Act 2005. When you enter you must actively confirm that you are 18 or over, and age and identity are verified before any prize is paid. If an entry is found to have been made by someone under 18, the entry is void, the stake is returned and no prize is paid. We never design lottery marketing to appeal to children, and we use no cartoons, mascots or similar imagery anywhere on this site.

Staying in control

Practical tools, all free, all available by emailing support@scteactivities.org.uk:

  • Set a budget before you play. Decide what the lottery is worth to you per month — as you would any other giving — and keep to it. One entry a week is a complete way to take part.
  • Spend limits. Ask us to cap the number of entries on your account per draw or per month, and we will hold you to it.
  • Take a break. Ask for a time-out of any length — a week, a month, longer. Your entries and our lottery marketing stop for that period, and nothing restarts until you say so.
  • Cancel a subscription. Cancellation is free, immediate on receipt, and takes effect before the next draw when it reaches us by the weekly cut-off.
  • Close your account. Ask and we will close your lottery account and confirm in writing.

Self-exclusion

Self-exclusion is a stronger, formal version of taking a break. Email support@scteactivities.org.uk and ask to self-exclude: we will stop all your entries, refuse any new ones, remove you from all lottery marketing and keep a record so the exclusion is enforced. Self-exclusion lasts a minimum of six months (or longer if you choose) and does not end automatically — it is only lifted if you ask after the period has passed, and after a 24-hour cooling-off period.

GAMSTOP (gamstop.co.uk) is the free national self-exclusion scheme covering online gambling operators licensed by the Gambling Commission in Great Britain. The C.A.R.S. Community Lottery is a small society lottery registered withNorth West Leicestershire District Council (registration reference SL0142) rather than a Gambling Commission remote operator, so it is not covered by GAMSTOP — please use our own self-exclusion process above to exclude from this lottery. GAMSTOP remains a valuable wider tool if you want to exclude from online gambling generally. Blocking software such as Gamban (gamban.com) and the gambling blocks offered by most UK banks on debit cards add a further practical layer.

Signs it may be becoming a problem

Gambling harm can build quietly, and it can affect anyone. It may be time to pause and talk to someone if you notice yourself:

  • spending more than you planned, or more than you can comfortably afford;
  • chasing losses, or entering extra draws to “win back” money;
  • hiding your playing from family or friends;
  • borrowing money to play;
  • playing to escape stress, low mood or loneliness;
  • feeling anxious, irritable or guilty about playing.

None of these means something is wrong with you — they are simply signals worth listening to, and free confidential help is a phone call away.

Where to get help

All of these organisations are independent of the charity, free and confidential.

  • National Gambling Helpline

    Call 0808 8020 133 — free, confidential and open 24 hours a day, every day. Run by GamCare.

    gamcare.org.uk
  • GambleAware

    Independent advice, a self-assessment tool and signposting to free treatment across Great Britain.

    BeGambleAware.org
  • GamCare

    One-to-one support, group sessions and live chat for anyone affected by gambling, including family members.

    gamcare.org.uk
  • GAMSTOP

    Free national self-exclusion from online gambling operators licensed in Great Britain.

    gamstop.co.uk
  • Gamban

    Software that blocks gambling websites and apps on your devices. Many banks also offer gambling blocks on cards.

    gamban.com
  • Gordon Moody

    Intensive residential and outreach treatment for people severely affected by gambling.

    gordonmoody.org.uk
  • Gamblers Anonymous GB

    Peer support meetings across the UK, in person and online.

    gamblersanonymous.org.uk

Protecting people at risk

If a family member, carer or friend raises a concern about someone’s play, we take it seriously: we will review the account, offer the tools on this page and, where appropriate, suspend entries while we talk to the player. We never knowingly market the lottery to anyone who has self-excluded or told us they are struggling, and our volunteers and Charity Coordinator are briefed to signpost the National Gambling Helpline rather than debate anyone’s choices.

Complaints about the lottery

If something has gone wrong with the lottery, please tell us first at support@scteactivities.org.uk — the route and timescales are set out in our lottery terms. Unresolved disputes about a draw are reviewed by the full board of trustees; because the lottery is registered with the local council rather than licensed by the Gambling Commission there is no statutory alternative dispute resolution provider; the trustees give a written final decision within twenty working days of escalation. Fundraising complaints can be escalated to the Fundraising Regulator — see our contact page.